SolidSpirit Creations provides one-on-one instruction to residential clients to effectively and efficiently use the many features and applications of the Mac and the iPhone. Technical details are explained in easy-to-understand language and our customer service is awesome!
Below are a few of the areas of support that I offer. If your support needs are not listed, please contact me to see if I can be of assistance.
Apple application instruction:
Pages, Numbers, Keynote
Mail, Calendar, Messages
Individuals and groups (contact me for group pricing)
Macs & iPhones support:
Time Machine backup configurations
Printers and other peripheral setup
iCloud (AppleID) synchronization across devices
Data migration of documents, photos, & music from old Macs (laptops and desktops) to new machines
Recycling of old equipment
3rd-Party application instruction:
Scrivenor 3.0 for Mac
"Joey has been so helpful in keeping my Mac Book Pro running smoothly. She showed me how to tell which items were taking up the most room on my computer so I could clean them off in order to update my computer. (I am a picture hog). She also helped me to figure out why my iPhone, computer and iPad were not all linking to the iCloud. That was something that was troubling me for awhile and she solved it fairly quickly! She has also helped me multiple times with my iPhone. I would highly recommend her for her knowledge on all things Apple, and for her reasonable prices." - Tammy J.
"Thank you, Joey for your amazing computer help. My printer is now working and all my download files organized! I recommend Joey-she specializes in Mac." - Rebecca G.
"I’ve hired Joey to help me install, learn, and use Scrivener, a program for writing and editing books and screenplays and other writing projects. As you might imagine, she’s brilliant with the technical aspects, a clear and patient teacher, and very efficient and businesslike. I highly recommend her." - Alinda P.
Appointments & Pricing
I provide support in-person in one-on-one sessions at a rate of $75 per hour. A $25 travel fee applies for clients outside of a 10-mile radius from my homebase in downtown Seattle. Regular appointment hours are available Tuesday - Saturday from 10 AM – 6 PM. An appointment cancellation with a 24-hour notice is much appreciated.
Receive one free hour of support for every client referral that completes their first appointment.